(877)540-0933 support@enablemyhealth.com

Troubleshoot Video Calling

Iphone - Check that version is most up-to-date
  1. Press Settings
  2. Press General
  3. Press Software Update
  4. Update if it is not the most recent version.
Safari Only Supported
Check Safari settings
Funeral Director
Android phones - Check camera and audio not blocked
  1. Press Settings
  2. Press App
  3. Press App permissions
  4. Make Camera must be enabled
  5. press back
  6. Press Microphone
  7. Make Camera enabled
  8. Make Chrome enabled
Other Chrome settings
Windows Chrome Recommended

We recommend using Windows Chrome.

Windows 10 settings
Windows & Chrome Latest Version
Are Mic or Camera blocked by browser